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Vampire: The Masquerade – Swansong PS5 upgrade box listing was a ‘mistake’, publisher says

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Vampire: The Masquerade – Swansong was released in May, and despite saying that you can do so for free on both. front And back In the game box, you cannot upgrade the PS4 version of the game to the PS5.

Redditor Unflener Have warned and shared this issue with other potential customers answer They received it from publisher Nacon’s customer service team. The email reads in part, “We inform you that the developers confirm that it is not possible to update the video game to the PS5 version if you have purchased the version of the video game for PS4. Unfortunately, Swansong is a cross-gen No. Product. If it’s mentioned on the box, it’s a mistake.”

Honestly, it’s a wonder no one picked this up sooner, which might say a lot about the game’s popularity or the types of games customers choose to buy physically. But still, it says that a PS5 upgrade is available twice for the game on the box, and thus the buyer should be entitled to such a service. Anything less feels like false advertising.

Anfalener has apparently filed a complaint with the FTC. While we can’t imagine the situation will end up in court, it’s more likely that the publisher will consider making PS5 codes available to affected users or something similar.

We enjoyed Vampire: The Masquerades – Swansong, with its interesting lore and political machinations, but thought it was held back by some unnecessary puzzles. You can read our full thoughts on the matter in our review.

What do you think of this whole upgrade situation? Is this a simple error at the manufacturing level, and if so, is the publisher responsible for fixing it? Let us know in the comments section below.

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